Top 5 Automations Every Business Should Have in 2020

Save time, improve efficiency, and scale faster with these simple systems.


Introduction

Running a business is exciting — but also chaotic. You’re juggling leads, clients, tasks, emails, follow-ups… and still trying to grow.
The good news? You don’t need to hire more people to be more productive.
You need automation.

In this article, we’ll walk you through 5 essential automations every modern business should have in 2025 — no tech skills required.


1. Lead Capture + Follow-Up

How many leads are slipping through the cracks because no one replied on time? With automation, you can capture leads through a form or chatbot and trigger an instant response.

What it does:

  • Sends a thank-you email or WhatsApp message immediately
  • Adds the contact to your CRM
  • Notifies your team automatically

2. Appointment Scheduling

Stop wasting time going back and forth trying to find a meeting time.
Use a smart calendar that lets leads pick a time that works for both of you.

What it does:

  • Syncs with your calendar
  • Sends reminders before the meeting
  • Can collect info before the call to qualify leads

Tools like Calendly or TidyCal work great.


3. Email Marketing Flows

Still sending newsletters manually? Time to automate your nurture sequences.

What it does:

  • Sends welcome emails, education sequences, or upsell offers
  • Works while you sleep
  • Increases trust and conversion

Use platforms like MailerLite, ActiveCampaign, or Mailchimp.


4. Client Onboarding

Once a lead becomes a client, automation can make the process smooth and professional.

What it does:

  • Sends contracts, payment links, and welcome messages
  • Gives access to client portals or shared folders
  • Reduces onboarding time and confusion

5. Task and Project Management

Internal automations help your team stay organized and efficient.

What it does:

  • Assigns tasks automatically based on pipeline stage
  • Sends reminders and deadline alerts
  • Links with tools like Notion, Trello, or ClickUp

Final Thoughts

Automation isn’t about replacing people. It’s about giving your team superpowers.
When the repetitive tasks run on autopilot, your team can focus on what really matters: growth, service, and strategy.


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